Retail Operations

Retail operations is at the heart of delivering a seamless and customer focused shopping experience by executing excellent standards in every process from ordering to gap analysis to sales analysis.

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Job overview

In Musgrave, we support thousands of retail and foodservice family businesses. Every day we feed one in three people in Ireland through 11 market-leading food and beverage brands that include SuperValu, Centra, Daybreak, Mace and Musgrave MarketPlace. At Musgrave our values and purpose challenge and inspire us to do the right thing, with a focus on practicing good, fair and honest business, a commitment to profit with purpose and working relentlessly to innovate and lead the way in our market.

Our retail brands are market leaders, driven by passionate independent retail partners and committed teams in our business. This role immerses grads in the retail environment of our company owned and operated stores and will also provide experience of working with our Sales teams who support our retail partners.

Retail operations is at the heart of delivering a seamless and customer focused shopping experience by executing excellent standards in every process from ordering to gap analysis to sales analysis. Continuous Improvement (CI) is critical to our ability to enhance the shopping experience and subsequently drive sales.

This role will encompass experiences of working in our store operations, focusing on the day-to-day operations of managing a store. Working in a store under the direction of the Store Manager / Assistant Manager, you will perform day to day store operational tasks e.g. Ordering of stock, growing sales, managing waste, shrink and markdown, enhancing margin, operating internal systems, etc. The purpose of this element of the role will be to understand how to perform all of the operational tasks required to run a profitable supermarket.

You will also gain experience working with our sales teams. Our sales teams play a pivotal role with our retail partners, working with them to deliver our brands to the highest expected standards. You will learn how we ensure Musgrave assets and consumables are managed in a satisfactory way in store and provide operational support for our sales teams, both on-site and remotely.

We are looking for emerging talent with a passion for business, innovation and working with people to achieve high standards of service.

Key facts

  • Duration of programme 2 years
  • Location On-site, hybrid and in-store experiences in Dublin and Cork
  • Rotations Rotations across in-store operations and specific sales teams to build commercial knowledge and expertise
  • Essential qualifications Honours degree (level 8)
  • Desirable qualifications Retail experience or customer service experience is an advantage
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As someone who started on the Graduate Programme and worked up to a director role in Musgrave, Edel Russell talks about how grads can contribute to modernising our retail brands for the future.

Making lifelong friends

In this video blog, Leah Downes, former Buying (Trading) grad, talks about the personal aspects of the Programme and how the graduates support each other during the two-year process.

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Other Opportunities

Retail Operations

Retail operations is at the heart of delivering a seamless and customer focused shopping experience by executing excellent standards in every process from ordering to gap analysis to sales analysis.

Data Science

Innovation is at the heart of our business and brands, so if you are passionate about digital channels and customer experiences, like we are, then this could be the role for you.

Commercial Food Leadership

Are you passionate about food and drink? Do you want to develop your experience and gain the commercial skills to turn your interest into a career? If so, then this brand-new grad role could be for you.

Supply Chain

Are you the kind of person that doesn’t like standing still? Want a role where no two days are the same? You could be working in one of the busiest food supply chain functions in Ireland.

IT – Digital Commerce

There is now a multitude of ways to engage our customers, through online, mobile, in-store and other services. Our brands have an increasing number of digital channels, which we strive to work in a seamless manner with our in-store/physical experience.

Finance

If numbers are your thing, then you won’t find a better place to put your skills to good use than in the finance department of Ireland’s largest private sector employer.

Marketing

Have you got big ideas for extraordinary brand campaigns, a passion for digital marketing or an eye for creative design? We’re looking for grads to help us build the brands of tomorrow.

Buying (Trading)

Ready to develop your negotiating skills? Excited by the prospect of working in a fast-paced department with purchases worth millions of euros to be made every day?
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Find your answer in our frequently asked questions.
APPLICATION PROCESS
What do I need to consider before I apply?
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What do I need to consider before I apply?

Add musgravegraduates.support@aon.com to your email contacts to make sure you receive our application updates

– Make sure your CV is saved in PDF or Word format as other formats may not be supported on our recruitment system

– Are there specific academic criteria for your preferred role? If we are looking for specific qualifications, we will apply these criteria for shortlisting candidates. You may be considered for your second preference if you do not meet specific criteria for your preferred role.

I've submitted my application, what happens next?
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I've submitted my application, what happens next?

We’ll email you within 24 hours of submitting your application inviting you to complete our online assessments. This email will come from musgravegraduates.support@aon.com so make sure you mark this email as safe. Depending on your email filters, it may be directed to your spam folder. Keep an eye on the inbox and spam of the email you used for your application. If you have not received this email within 48 hours, contact us on earlycareers@musgrave.ie requesting this to be resent. This will be resent where applicable within the time-constraints of the application process.

I haven't received details of the online assessments after submitting my application.
Return to questions
I haven't received details of the online assessments after submitting my application.

This email will come from musgravegraduates.support@aon.com so make sure you mark this email as safe. Depending on your email filters, it may be directed to your spam folder. Some spam folder settings will automatically delete all emails after 30 days. If you have not received this email within

48 hours of submitting your application, or believe that it may have been deleted from your spam folder, contact us on earlycareers@musgrave.ie requesting this to be resent. This will be resent where applicable within the time-constraints of the application process.

When will I find out if I have been successful?
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When will I find out if I have been successful?

We’ll contact you as soon as possible after each stage of the recruitment process. Correspondence up to the assessment centre stage is through email so please check your email regularly. Depending on your email filters sometimes our email may end up in your spam folder, check this out if you haven’t heard from us and ensure you have marked our email musgravegraduates.support@aon.com as safe.

How many graduates do you hire each year?
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How many graduates do you hire each year?

We’re a fast-moving business and our opportunities change from year to year to meet our business requirements. We typically hire between 10-20 graduates each year.

Can I reapply next year if I don’t get onto the programme this year?
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Can I reapply next year if I don’t get onto the programme this year?

Yes, you can apply the next year if unsuccessful in your application.

GRADUATE REQUIREMENTS
Do I need a specific degree to be considered for Musgrave?
Return to questions
Do I need a specific degree to be considered for Musgrave?

Many of our opportunities are open to graduates from all degree backgrounds. Where we do look for a specific qualification, we’ll specify it in the role description so check out Our Opportunities page. If we are looking for specific qualifications, we will apply these criteria for shortlisting candidates.

How recently should I have graduated?
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How recently should I have graduated?

Our roles are aimed at grads who are looking for their first or second job. However, if you are interested in a career with Musgrave and have more experience you can apply directly for any of our vacancies.

What is the minimum requirement to be eligible for the graduate programme?
Return to questions
What is the minimum requirement to be eligible for the graduate programme?

Successful applicants must have graduated, or be on track to graduate, with an Honours Primary Degree (Level 8 NFQ). For roles where a specific degree or discipline is specified, we will apply these criteria for shortlisting candidates.

I need a work permit. Are you able to organise that for me?
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I need a work permit. Are you able to organise that for me?

It is a requirement that you are eligible to work in the Republic of Ireland. If you do not hold an appropriate work permit, regretfully we cannot take your application further. If you are successful in your application with us, we will support the required documentation for future permit application. We do not provide financial sponsorship for permits.

Why do I have two role choices on the application form?
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Why do I have two role choices on the application form?

We ask for your two preferred graduate roles to understand how you want to develop your career. We’ll consider your application based on your first preference as much possible. We may consider

you for your second choice if we feel this would be more suited to your profile or if your academic qualifications do not meet criteria for specific role if required e.g. if you apply for an IT role and you do not hold a relevant IT/technical degree or masters.

THE PROGRAMME
Do I need to know what area I want to work in?
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Do I need to know what area I want to work in?

Our graduate roles are designed to provide you with the skills and knowledge to progress to business roles in specific areas e.g. if you join our buying programme, you will work in buying teams for the two years of the programme to gain the experience needed to become a buyer for our leading retail and wholesale brands. We recommend you go through our Opportunities carefully and make an informed decision on which area appeals most to your career ambition.

What is the duration of the graduate programme?
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What is the duration of the graduate programme?

The Programme runs for two years, apart from the finance and commercial food leadership programmes, which run for three years. We hire on a fixed-term contract initially and will work with high performing graduates to provide you with suitable career moves in our business post-Programme.

Will I change locations during the programme?
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Will I change locations during the programme?

Depending on your graduate role, you will work in at least two of our divisional headquarters throughout the programme. These may be located in Dublin, Cork or Belfast. Check out our Opportunities to see where the roles are based and whether the role has a geographical rotation. If such a rotation is required, it forms part of your contract.

What's involved in the IMI development programme?
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What's involved in the IMI development programme?

The IMI programme is a bespoke development programme developed by the IMI and Musgrave to support the professional and personal development of our graduates. It comprises 6 modules over 2 years focused on areas such as personal growth, strategy, financial acumen, project management. You will also receive individual coaching as part of the IMI development Programme and will work on a business project in Year 2 which you will present to our CEO and senior leaders. Some modules will be facilitated in person at the IMI campus in Dublin and others will be delivered virtually.

Can I work remotely?
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Can I work remotely?

All Musgrave colleagues in office-based roles have the option to work in a hybrid role, with time spent in the office to collaborate and engage, and time working remotely. We calling this Work Smart @ Musgrave and details will be shared with successful applicants. Typically colleagues will spend 1-2 days in the office per week however it can vary by team.

OTHER
Will I work with specific brands or across the whole business?
Return to questions
Will I work with specific brands or across the whole business?

Depending on the role, you may work across several brands while on the Programme to give you wide exposure of our business. Details of the brands involved in each opportunity are included in the role descriptions on Our Opportunities

I want to study for a professional accountancy qualification, will you support this?
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I want to study for a professional accountancy qualification, will you support this?

We support our Finance graduates in studying for the Chartered Global Management Accountant (CGMA) qualification via the CGMA Finance Leadership Program provided by CIMA. This is an online learning program, similar in scope and rigour to a master’s degree, that teaches the finance, business, people, and leadership skills needed to succeed in the finance team of the future. All learning, assessments and Case Study exam preparation takes place within the comprehensive FLP platform. Musgrave provides financial support and study leave for our Finance graduates to undertake this study pathway. We do not currently support other accountancy study pathways.

Where can I get more information?
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Where can I get more information?

Connect with us on Instagram, LinkedIn, Facebook or Twitter for regular updates, you can also visit our corporate website to find out more about Musgrave

Are there opportunities to work abroad?
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Are there opportunities to work abroad?

Currently all our graduate roles are based on the Island of Ireland.